What is happening to my case?

The tribunal investigation can take anywhere from 9 to 15 months on average. This is due to time frames built into the investigation, as well as your tribunal's caseload and the number of staff working at the tribunal. You may experience weeks or months of not hearing anything from the tribunal.

These delays can cause some people anxiety and concern. Some people wonder, what is going on with my case; is something wrong; is there something I should be doing? To alleviate any of your concerns while your case is underway at the tribunal don’t hesitate to check on its status.

If you have not heard from the tribunal within a four-week timeframe, I suggest checking on the status of your case. Following up once a month will help ease any anxiety or concerns you may have wondering what’s going on with your case.

Some tribunals will tell you up front whether they prefer telephone inquiries or written inquiries. If you telephone the tribunal, always have your case name and protocol number handy because the operator will ask for that information to check on your case file. Many tribunals are automated so that information pulls your case file up on the computer right away. If you write to the tribunal, include your case name and protocol number in every letter. This will prevent your letter from being misplaced.

But remember, do not hesitate or think that you are going to hurt your case by checking on its status. You should have a sense of what is going on with your case every month or so. The tribunal personnel are there to assist you, they do not want you to be anxious.